Learning, leadership and AI.
Learning Manager at Amazon UK.
Author, educator and facilitator.
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Profile
My work brings together learning strategy, leadership development and practical ways to help people learn.
I am a Learning Manager at Amazon UK. My experience spans aviation, retail, commercial training and operational learning, alongside teaching, facilitation and writing.
I am interested in what helps people change how they think and work, and how thoughtful use of AI can make learning more useful.
My full profile on LinkedIn More about my background ↗Areas of practice
Connected interests in how people learn, lead and work together.
Learning strategy, programme design and evaluation. Practical AI applications in learning and teaching, with careful attention to human judgement.
Adult learning, facilitator development and train-the-trainer programmes. Creating useful conversations in classrooms, workshops and virtual settings.
Manager development, coaching, feedback and change. Helping leaders understand their choices and the effect they have on others.
Experiential learning, communication and structured reflection. Exploring how people work together and turn shared experience into learning.
Experience
Learning and people development across India, the Middle East and Europe.
2021 - present
Operational learning, with contributions to European leadership and facilitator development.
2016 - 2021
Digital and collaborative learning, trainer development and performance consulting, followed by training and development management at Qatar Duty Free.
2007 - 2016
Learning leadership and training management across commercial training and duty-free retail. Part-time MBA teaching and assessment with Strathclyde Business School in 2013 - 2014.
2005 - 2007
Senior Project Officer, working across counselling, training and social development.
Academic foundation: MSc Psychological Counselling, Bangalore University; BA in Psychology, Sociology and English Literature.
Books
Writing on learning, leadership, management and the thoughtful use of AI.
How people learn, and what that means for the way we design and facilitate learning.
About the book & editions ↗
250 visual models for leadership and management, with guidance for reflection and practice.
About the book & editions ↗
A practical guide to using AI for learning and teaching with confidence.
About the book & editions ↗
What the management models measure, and what Scripture sees instead.
About the book & editions ↗
12 learning myths you can stop teaching, and what to do instead.
About the book & editions ↗
12 management myths that make leading people harder.
About the book & editions ↗Resources
Activities, stories and models for better learning.
A reference library I develop and curate for trainers, coaches and facilitators, bringing together practical resources for learning design and delivery.
Explore The Facilitator’s EdgeContact
For a conversation about learning, AI, facilitation, teaching, leadership development or working with teams, you can find me on LinkedIn or send me an email.
